The minimal number of participants necessary to conduct a tour is 20.

Some tours are conducted under all weather conditions, others only under good conditions. This is specified for every tour. In case of bad weather and a tour conducted only under good conditions, the decision if a tour will be conducted is made no later than 48 hours before the start of the tour. In case a tour is cancelled, we propose an alternative date for the tour or offer a refund.

Yes please. It is advisable to have an ID with you at all times.

An email confirmation either printed out or on your mobile is sufficient to be admitted to a tour.

Most of our tours are not demanding at all and are suitable for basic fitness levels. Still, the information about how physically demanding a tour is, is part of every tour description.

Unfortunately, our tours are not wheelchair accessible. Please, consult  with us individually if a tour is suitable for your disability.

Every tour starts/ends at Busterminal Südtirolerplatz, here: https://maps.app.goo.gl/DN22tx7mpVLoEjMi9

Most of the tours are conducted in English only. Still, the available languages are specified for every tour.

Yes, you can skip especially visits to attractions like castles or sightseeing tours. Unfortunately, no refund can be given if you decide to do so.

Yes, we offer tours with interests of young children in mind. These tours are labeled as kids friendly.